Personal information request form

Before initiating a request, gather this information:

  • Make a list of all personal information being requested.
  • As an applicant, prepare 2 certified proof of identity documents (one photo ID and one secondary ID).
  • If submitting a request on behalf of a current or ex member, prepare 2 certified proof of identity documents (one photo ID and one secondary ID) of the current or ex member.
  • If submitting a request on behalf of a current or ex member, prepare a document for them to sign with the wording "I [name] residing at [address] consent to allow my Defence information to be released to [name] via [address]. By signing this document I authorise Defence to disclose the information identified in the online application made via www.defence.gov.au on [date]." followed by current or ex member's handwritten signature.
  • If submitting a request for a deceased member's information, prepare proof of relationship to the member and proof of the member's death.

For more information on types of personal information and who can submit a request, review the Personal information requests page.

Fields marked with * are mandatory.

Applicant details
Example: marriage certificate, birth certificate, proof of defacto relationship, etc (Max 1MB, pdf jpg jpeg).
Two certified proof of identity documents of the applicant (Max 1MB, pdf jpg jpeg).
  1. Primary - passport, drivers licence, birth certificate.
  2. Secondary - medicare card, senior card, or RSL membership card.
Upload a hand-signed document with the wording "This signature supports my online application for Defence information on [insert date]." followed by a signature (Max 1MB, pdf jpg jpeg).
Request details

(Mental health assessments are classified as psychological records pre-2013 and medical records post-2013.)

(Mental health assessments are classified as psychological records pre-2013 and medical records post-2013.)

(Mental health assessments are classified as psychological records pre-2013 and medical records post-2013.)

(Mental health assessments are classified as psychological records pre-2013 and medical records post-2013.)
(Mental health assessments are classified as psychological records pre-2013 and medical records post-2013.)
(Mental health assessments are classified as psychological records pre-2013 and medical records post-2013.)
#edit-types-of-records-other.webform-checkboxes-other input[required] + label::after { display: none; }
Provide specific details of the records, the desired amendment or annotation and the reason for the request.
Example: death certificate or funeral notice (Max 1MB, pdf jpg jpeg).
Note: same day delivery of information cannot be guaranteed for requests received on the day of the funeral.
Member details
Two certified proof of identity documents of the ex-member (Max 1MB, pdf jpg jpeg).
  1. Primary - passport, drivers licence, birth certificate.
  2. Secondary - medicare card, senior card, or RSL membership card.
Upload a hand-signed document with the wording "I [name] residing at [address] consent to allow my Defence information to be released to [name] via [address]. By signing this document I authorise Defence to disclose the information identified in the online application made via www.defence.gov.au on [date]." followed by signature. (Max 1MB, pdf jpg jpeg).
Upload a hand-signed document with the wording "I [name] residing at [address] consent to allow my Defence information to be changed by [name]. By signing this document I authorise Defence to make the changes identified in the online application made via www.defence.gov.au on [date]." followed by signature. (Max 1MB, pdf jpg jpeg).
Example: death certificate or funeral notice (Max 1MB, pdf jpg jpeg).
Family member details
Example: marriage certificate, birth certificate, proof of defacto relationship, etc (Max 1MB, pdf jpg jpeg).
Two certified proof of identity documents of family member (Max 1MB, pdf jpg jpeg).
  1. Primary - passport, drivers licence, birth certificate.
  2. Secondary - medicare card, senior card, or RSL membership card.
Upload a hand-signed document with the wording "I [name] residing at [address] consent to allow my family member's Defence information to be released to [name] via [address]. By signing this document I authorise Defence to disclose the information identified in the online application made via www.defence.gov.au on [date]." followed by signature. (Max 1MB, pdf jpg jpeg).
Delivery details
Acknowledgements

Contacts

1800 333 362

yourcustomer.service@defence.gov.au