Personal information request form

Before initiating a request, gather this information:

  • Make a list of all personal information being requested.
  • As an applicant, prepare 2 certified proof of identity documents (one photo ID and one secondary ID).
  • If submitting a request on behalf of a current or ex member, prepare 2 certified proof of identity documents (one photo ID and one secondary ID) of the current or ex member.
  • If submitting a request on behalf of a current or ex member, prepare a document for them to sign with the wording "I [name] residing at [address] consent to allow my Defence information to be released to [name] via [address]. By signing this document I authorise Defence to disclose the information identified in the online application made via www.defence.gov.au on [date]." followed by current or ex member's handwritten signature.
  • If submitting a request for a deceased member's information, prepare proof of relationship to the member and proof of the member's death.

For more information on types of personal information and who can submit a request, review the Personal information requests page.

Fields marked with * are mandatory.

Applicant details
Example: marriage certificate, birth certificate, proof of defacto relationship, etc (Max 1MB, pdf jpg jpeg).
Two certified proof of identity documents of the applicant (Max 1MB, pdf jpg jpeg).
  1. Primary - passport, drivers licence, birth certificate.
  2. Secondary - medicare card, senior card, or RSL membership card.
Upload a hand-signed document with the wording "This signature supports my online application for Defence information on [insert date]." followed by the current or ex member's handwritten signature as shown on their primary identity document (Max 1MB, pdf jpg jpeg).
Request details

(Mental health assessments are classified as psychological records pre-2013 and medical records post-2013.)

(Mental health assessments are classified as psychological records pre-2013 and medical records post-2013.)

(Mental health assessments are classified as psychological records pre-2013 and medical records post-2013.)

(Mental health assessments are classified as psychological records pre-2013 and medical records post-2013.)
(Mental health assessments are classified as psychological records pre-2013 and medical records post-2013.)
(Mental health assessments are classified as psychological records pre-2013 and medical records post-2013.)
#edit-types-of-records-other.webform-checkboxes-other input[required] + label::after { display: none; }
Provide specific details of the records, the desired amendment or annotation and the reason for the request.
Example: death certificate or funeral notice (Max 1MB, pdf jpg jpeg).
Note: same day delivery of information cannot be guaranteed for requests received on the day of the funeral.
Member details
Two certified proof of identity documents of the ex-member (Max 1MB, pdf jpg jpeg).
  1. Primary - passport, drivers licence, birth certificate.
  2. Secondary - medicare card, senior card, or RSL membership card.
Upload a hand-signed document with the wording "I [name] residing at [address] consent to allow my Defence information to be released to [name] via [address]. By signing this document I authorise Defence to disclose the information identified in the online application made via www.defence.gov.au on [date]." followed by signature. (Max 1MB, pdf jpg jpeg).
Upload a hand-signed document with the wording "I [name] residing at [address] consent to allow my Defence information to be changed by [name]. By signing this document I authorise Defence to make the changes identified in the online application made via www.defence.gov.au on [date]." followed by signature. (Max 1MB, pdf jpg jpeg).
Example: death certificate or funeral notice (Max 1MB, pdf jpg jpeg).
Family member details
Example: marriage certificate, birth certificate, proof of defacto relationship, etc (Max 1MB, pdf jpg jpeg).
Two certified proof of identity documents of family member (Max 1MB, pdf jpg jpeg).
  1. Primary - passport, drivers licence, birth certificate.
  2. Secondary - medicare card, senior card, or RSL membership card.
Upload a hand-signed document with the wording "I [name] residing at [address] consent to allow my family member's Defence information to be released to [name] via [address]. By signing this document I authorise Defence to disclose the information identified in the online application made via www.defence.gov.au on [date]." followed by signature. (Max 1MB, pdf jpg jpeg).
Delivery details
Acknowledgements

Contacts

1800 333 362

yourcustomer.service@defence.gov.au