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Defence Member and Family Support

For ADF members and their families

1800 624 608

Support for families

We provide a variety of support programs to reduce the impact of relocation on your family, including:

Support in your new posting

You can seek support, resources or referrals any time from the all‑hours Defence Member and Family Helpline on 1800 624 608. The Helpline is staffed by qualified human services professionals, including social workers and psychologists and is available 24-7.

If required, our social workers can supply short-term casework and counselling services to help you through any difficulties.

We also have a range of special support for children transitioning into a new school and community.

The SMART programs

Learn techniques to help you cope with the stressors and challenges of the military lifestyle in FamilySMART, a series of interactive group sessions delivered by local offices. Identify your strengths and discover ways to become more resilient, self-reliant and proactive. KidSMART and TeenSMART programs for children, helping them to build their self-esteem and develop strategies to accept and deal with change.

Related: Partners | Kids | Health and wellbeing

Connecting with your new community

Your new community will have a wealth of support in place for you to draw on. You can access our directory of Defence- and community‑run groups, organisations and events to find out what’s on offer in your local area. Actively engaging with your community will help you to get orientated more quickly and smoothly, identify community resources, find people with similar interests or experiences and create new support networks for yourself and your family. 

Defence and community groups also often hold events and activities which support and assist mobile Defence families, such as welcome and farewell events, meet-and-greets or days out in the region

Related: Your community

More information 

For more information about the support available for mobile families, contact the all-hours Defence Member and Family Helpline on or 1800 624 608.