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Defence Member and Family Support

For ADF members and their families

1800 624 608


Resources for order

We have a number of free products for families, which are available for order from the Defence Member and Family Helpline on 1800 624 608.

Some of the resources available include:

  • Sapper Pat, Pepper Penguin or Tyler Turtle children’s books

Related:  Programs, products and resources for kids 



Support programs


Community groups

Defence School Mentor Program

Emergency assistance

Partner employment assistance program (PEAP)

ADF Pay and Conditions Manual

Members and their dependants

Dependants with special needs

Education assistance

Emergency support

Moving back to civilian life

Recognition of dependants or partners




Defence produces a variety of publications which may be of interest to Defence families.

  • ADF Families Survey

    • The 2019 ADF Families Survey, focusing on absences and relocations, was administered by Defence in collaboration with Defence Families of Australia (DFA). The research program aims to provide Defence insight into the impact of ADF conditions of service on family members’ satisfaction with service life. It also measures family members’ satisfaction with family support services so that Defence can identify areas for targeted improvement.

    • The 2017 ADF Families Survey focused on partner employment and support services.

    • The 2015 ADF Families Survey focused on absences and relocations.

  • Defence Family Matters - DMFS produces a free lifestyle magazine for Defence families, Defence Family Matters or DFM. In DFM you can find articles celebrating Defence families, advice and tips for dealing with common challenges like relocating and deployment, information on family support services available from Defence or the community, and news about changes in the Defence environment that might affect families.

  • Defence Family and Domestic Violence Strategy - The Defence Family and Domestic Violence Strategy 2017–2022 sets out the principles and strategies to support Defence personnel and their families who are affected by family and domestic violence. Targeted action plans will support the strategy and describe specific activities and initiatives to be undertaken by each Service and Group.

  • Service newspapers - Navy, Army and Air Force each publish newspapers every fortnight. These Service newspapers contain informative and entertaining material for both members and their families. Service newspapers are available to view online, or distributed free through member’s units. Alternatively, you can subscribe by calling 02 6265 1304 to have them home-delivered for a small fee.

  • Improving the Transition Experience - The Improving the Transition Experience report has been produced by the Transition Taskforce, co-chaired by Department of Veterans' Affairs (DVA) and the Department of Defence and is made up of current and former members of the Australian Defence Force as well as representatives from key areas within DVA, Defence and the Commonwealth Superannuation Corporation. In May 2018, the Joint Standing Committee on Foreign Affairs, Defence and Trade resolved to inquire into and report on Transition from the ADF.  DVA and Defence have made a joint submission to the Joint Standing Committee to be published on Parliament of Australia – Submissions received by the Committee DVA and Defence will review the findings and recommendations of the Parliamentary Inquiry and these, along with the Taskforce's report, will inform the way both departments improve the support services available to transitioning members and their families.

  • The Hamilton Report - The 1986 Hamilton report: Supporting Service Families, the first clear articulation of Defence family support that underpins DCO's work to this day.


Defence PDF form trouble-shooting tips

When trying to view PDF forms from the DMFS website, you may get a message like the following:

The document you are trying to load requires Adobe Reader 8 or higher. You may not have the Adobe Reader installed or your viewing environment may not be properly configured to use Adobe Reader. For information on how to install Adobe Reader and configure your viewing environment please see

This is a problem with the web browser you are using to try and view the form, not the PDF form itself. Some web browsers will not open smart forms directly. For a work around to this problem, please try the following:

  1. Save the PDF to your computer:

    Right click on the form hyperlink and choose 'Save link as' or 'Save target as'. Save it on your hard drive (we suggest saving the form somewhere it's easy to find like your 'My Documents' folder).

  2. Find the PDF file where you've saved it on your hard drive. Right click on the file and choose 'Open with'--> 'Adobe Acrobat Reader'.

  3. If you still get an error message you will need to download the latest version of Adobe Acrobat Reader. Go to and follow the instructions to download and install the latest version. Once you have downloaded and installed the latest version, try step 2 again. The form should now open correctly.

This method has been successfully tested to download and open all the forms on the DMFS site.

A note on digital signatures

Digital signatures within PDF forms will work only if you are accessing the form through a Defence terminal. If you are accessing the form at home or from a non-Defence terminal, please print the form and manually sign it.