Travel tips
All Defence personnel undertaking domestic or international travel should bookmark this page on their mobile device, for quick access to travel support contacts.
Before travelling, the traveller should ensure their credit card limit is sufficient and that they know their card PIN. Where a Defence travel card is not accepted for payment, personnel must pay with their own funds and seek reimbursement upon their return.
During travel, any amendments to a travel plan must be approved by the authorised approver.
When all travel is complete personnel must acquit all transactions and retain relevant financial documents.
Contacts
General Defence support
yourcustomer.service@defence.gov.au
Defence credit cards
General enquiries
Australia 1800 943 112
Overseas +61 1800 943 112
Lost and stolen
Australia 13 10 12 (24 hours)
Overseas +61 3 8641 9083
Fraud
1300 622 372 (24 hours)
CTM reservations - Domestic and international flights, car hire and accommodation
Australia 13 11 57
Overseas (while travelling) +61 13 11 57 or +61 2 6263 6216