Accounts payable

Defence has a responsibility to pay within 30 days of the receipt of goods or services, or a correctly rendered invoice, which is the latter. Prompt payment of our accounts allows Defence to meet its obligations under the Australian Governments Pay on Time policy.

Suppliers may receive orders from various areas within Defence that use one or both of Defence procurement systems to purchase goods or services. It is vital that invoices are correctly rendered using the following Defence specific requirements:

• a Defence Purchase Order Number
• the name of the relevant Defence Contact Officer, full telephone number and email address
• date stamped or noted with date of receipt;
• an Invoice Number
• description and value of the goods/services supplied.

Government EasyPay

The Department of Defence accepts, Visa and Mastercard (unlike an EFTPOS card, a Visa or Mastercard debit card functions like any credit card but provides direct access to funds in your deposit or savings account, rather than a line of credit) and American Express card for payment of Australian Dollar debts with an invoice value less than $10,000.00.

Government EasyPay service processing times

The payment needs to reach the Department of Defence on or before its due date. Government EasyPay is available 24 hours, 7 days a week. Payments take approximately 24–48 hours to be credited to payer account, longer on weekends and applicable public holidays. Payments made after 6pm Sydney Australia EST, on weekends or on applicable public holidays will be processed on the next business day.

Transaction receipt

The Government EasyPay service will provide a receipt that identifies the payment amount that will be credited to the invoice that was  nominated.

Defence Debt Pymt will be displayed on the Visa, Mastercard credit or debit card or/and American Express card statement. Please ensure you record the receipt number for proof of payment or alternatively print the receipt.

Refund Policy

Enquiries regarding incorrect payments, overpayments and refund need to be emailed to Defence receipting: defence.receipting@defence.gov.au

Web Security and Privacy Policy

Information about the Government EasyPay service’s web security and privacy policy is available on the Government EasyPay website.