Unacceptable Behaviour : Complaint Resolution : Department of Defence

Unacceptable Behaviour

Unacceptable behaviour is behaviour that, having regard to all of the circumstances, would be offensive, belittling, abusive or threatening to another person or adverse to morale, discipline or workplace cohesion, or otherwise not in the interests of Defence.

Everyone in Defence is required to be treated with respect, fairness and without harassment. Defence requires everyone to accept personal responsibility and accountability for their actions and to think clearly about the consequences of their actions for Defence.

Management and Reporting

Unacceptable behaviour in the workplace is not condoned, and neither is the mismanagement or disregard of complaints. Defence is committed to ensuring that incidents of unacceptable behaviour are dealt with appropriately.

Advice and Guidance

Defence personnel who believe they are subject to unacceptable behaviour or are party to an unacceptable behaviour incident or complaint, may seek confidential advice through the equity adviser network.

At any time in the complaint management process, or when managing an incident of unacceptable behaviour, commanders, managers and supervisors may seek advice or guidance from:

1800 DEFENCE (1800 333 362);
a Workplace Behaviour Adviser, but not an Adviser who has, or is providing advice to either the complainant or respondent;
a Workplace Behaviour Network Coordinator at a base or establishment;
Group HR manager or regional HR Services Team; or
references, tools, supporting information and contacts provided on this site.

Dealing with Unacceptable Behaviour requires us all to make a stand. To have the courage to deal with the situation. Navy personnel are using the Signature Behaviours to ensure they eliminate this in their workplace.

Complaint Resolution